How do I access a shared mailbox via Outlook Web Access (OWA/Webmail)?

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Method 1

  1. Go to https://outlook.office.com/mail/username@domain.com, where username@domain.com is the username or email address of the account you wish to access

  2. Login with your own credentials.

Method 2

  1. Login to Outlook Web App.
  2. Select your name in the top right corner then select Open another Mailbox. See below screenshot:
Steps to Open Shared mailbox

3. Enter the name, username or email address of the mailbox you want to access, select the account from the list provided and select Open. (as below screenshot)