Tag Archives: Google workspace

20
Apr

Search Email using msgid in Gmail/Google Workspace

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Sometimes users continuously mention that he/she is not receiving any email from a particular sender/group but his/her colleagues receive the same email.

We need message-id of the same email to search it in the inbox hence below condition should be true to search email using msgid. You need to get the message-id from your colleague.

  1. The affected user should be in the cc/bcc/to of the same email sender from his/her colleague who received the email
  2. Email should delivered via a group (google group/O365 group/distribution list etc)
  3. Or you can get message-id of the email from your administrator from an email log search.

How to Get Message Id from Gmail / Google workspace mailbox

  1. Open the browser, open Gmail.
  2. Open the email you want to find the message id.
  3. Next to Reply, click More. Show original.
    • Search message id
  4. In a new window, the full header shows.
  5. Copy message id, do not copy brackets.




    If you want to download the full message header then
    • click Copy to clipboard and save to the notepad.
    • Or click Download header        

Search email in Mailbox using message id

  1. Open Browser, and go to Gmail.
  2. Click on the “search in the mail” in the search bar.
  3. Past the below string, with message-id copied from the above steps
    1. rfc822msgid:msgeid

For eg

rfc822msgid:1933222678.349555394.1713231481987@sjmktmail-batch1f.marketo.org

4. Press enter

30
Jul

Notification issue while Migrating O365 RoomMailbox to Google Calendars

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Issue

When migrating Roommailbox bookings to Google Calendars, the migration Tool (GWS) sends RSVP notices to participants’ mailboxes which will cause a lot of confusion and Users keep receiving mailbox notifications for resource Booking.

To Fix this problem A content compliance rule can be set up in the Google Workspace admin console to quarantine such mail notifications.

Solution

Follow the below steps

  1. Open Google admin console, URL www.admin.google.com
  2. Go to Menu “”and then”” Apps > Google Workspace > Gmail > Compliance.
  3. Select the Root OU (Domain name = Root OU)
  4. Scroll to the Content compliance setting in the Compliance section, and Click Add another Rule.
  1. Content compliance = Give a name for the rule, eg. Block resource calendar notification.
  2. Select Messages to affect – Inbound and Internal -Receiving
  3. Add expressions that describe the content you want to search for in each message
    • If all of the following match the message, and click ADD
    • Location: Full headers
      Contains text: @resource.calendar.google.com
    • Location: Full headers
      Contains text: ILARL

5.  If the above expressions match, do the following
Quarantine message = Default. (you can create your a quarantine space for different types of emails, refer article on how to create quarantine)

6. Save.