Issue
When migrating Roommailbox bookings to Google Calendars, the migration Tool (GWS) sends RSVP notices to participants’ mailboxes which will cause a lot of confusion and Users keep receiving mailbox notifications for resource Booking.
To Fix this problem A content compliance rule can be set up in the Google Workspace admin console to quarantine such mail notifications.
Solution
Follow the below steps
- Open Google admin console, URL www.admin.google.com
- Go to Menu “”and then”” Apps > Google Workspace > Gmail > Compliance.
- Select the Root OU (Domain name = Root OU)
- Scroll to the Content compliance setting in the Compliance section, and Click Add another Rule.
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- Content compliance = Give a name for the rule, eg. Block resource calendar notification.
- Select Messages to affect – Inbound and Internal -Receiving
- Add expressions that describe the content you want to search for in each message
- If all of the following match the message, and click ADD
- Location: Full headers
Contains text: @resource.calendar.google.com - Location: Full headers
Contains text: ILARL
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5. If the above expressions match, do the following
Quarantine message = Default. (you can create your a quarantine space for different types of emails, refer article on how to create quarantine)
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6. Save.