3. Enter the name, username or email address of the mailbox you want to access, select the account from the list provided and select Open. (as below screenshot)
Users who have upgraded their mobile devices to Android 7 (Nougat) may encounter a disruption in G Suite account synchronization, particularly when a stringent mobile device policy has been instated for the organizational domain.
The genesis of this synchronization impediment lies in a pivotal security enhancement intrinsic to Android 7. This iteration of the operating system now mandates the activation of a device startup password. This requirement harmonizes with the fortified mobile device policies governing G Suite user accounts, which stipulate such a security measure as a prerequisite for enhanced data integrity and access control.
To re-establish G Suite account synchronization, affected users are compelled to activate the “Secure startup” option. This setting necessitates the input of the lock screen password prior to the device’s full power-on sequence, thereby ensuring a robust layer of pre-boot authentication.
Access Device Settings: Navigate to and launch the Settings application on your Android device.
Locate Security Configurations: Within the Settings interface, traverse to the Lock Screen and Security section, subsequently designating Secure startup.
Instantiate Password Requirement: Opt for the Require password when device powers on option, then confirm your selection by tapping OK.
Upon the successful activation of this setting, access the Device Policy application. Initiate a manual synchronization cycle by touching Sync Now. This action will catalyze the reconciliation of your G Suite data.